Accessibility Statement

Accessibility Statement for Man With a Van Hackney

Man With a Van Hackney is committed to providing an inclusive and accessible experience for all customers, including disabled people, older people, and those using assistive technologies. This accessibility statement explains how we work to make our accessible Man With a Van Hackney services and website easy to use and understand.

Our Commitment to Accessibility

We aim to ensure that everyone can access information about our moving and transport services in Hackney, regardless of technology, ability, or situation. Our goal is to make our digital content clear, consistent, and usable for as many people as possible, and to ensure that our services are accessible at each stage of the booking and moving process.

Compliance with WCAG 2.1 AA

We are working towards compliance with the Web Content Accessibility Guidelines version 2.1, level AA. These internationally recognised guidelines set out how to make web content more accessible for disabled users, including people with visual, hearing, cognitive, and motor impairments. Our intention is that our accessible Man With a Van Hackney website aligns with these standards and is regularly reviewed and improved.

As part of this work, we focus on providing enough colour contrast, clear text alternatives for images where necessary, logical heading structures, and content that is readable and understandable. We also work to ensure forms and interactive elements are labelled and structured in a way that supports assistive technologies.

Screen-Reader Support

Our site is designed to be compatible with commonly used screen readers so that blind and partially sighted users can access information about our accessible Man With a Van Hackney services. We use meaningful headings, descriptive page titles, and structured content so that screen-reader users can understand the page layout and navigate efficiently.

Where possible, we provide descriptive text for key images that communicate important information, and we avoid presenting essential information solely in image or graphic formats. We aim to ensure that form fields, buttons, and other controls have clear labels and can be understood when read out by a screen reader.

Keyboard Navigation

We recognise that some users rely on a keyboard or alternative input devices instead of a mouse. Our website is being developed to support full keyboard navigation, so you can move through menus, links, and form fields using standard keyboard commands. Focus indicators are used so you can clearly see which element is currently selected when tabbing through the page.

We work to ensure that there are no keyboard traps and that all interactive areas, including booking or enquiry forms, can be reached and completed with keyboard-only navigation.

Continuous Improvements

Accessibility is an ongoing process. We regularly review our website and content to identify areas where we can better support users who need accessible Man With a Van Hackney services. When we introduce new features or pages, we consider accessibility from the outset, and we aim to fix accessibility issues as they are identified and prioritised.

Known Limitations

Some older content or third-party elements may not yet fully meet WCAG 2.1 AA standards. We are working to improve these areas over time. If you encounter any problems using our website or accessing information about our services, please let us know so we can address them.

Contact for Accessibility Requests

If you have difficulty using our website, booking a service, or accessing information about our accessible Man With a Van Hackney options, you can contact us to request assistance or alternative formats. We welcome feedback about any barriers you experience and suggestions for improvement. When you contact us, please include details of the page or service you were using and describe the issue you faced. This helps us respond effectively and work towards a better, more inclusive experience for everyone.